Beaumont RCSI Cancer Centre

Patient & Family Feedback

Patient & Family Feedback

Beaumont RCSI Cancer Centre values all feedback received from service users and endeavours to make improvements to services based on the feedback received. We are committed to fostering a culture of openness and partnership that encourages service users to raise concerns and provide feedback in order to resolve issues in a timely manner and bring about positive change throughout our services.

Our Patient Satisfaction Survey can be completed here:
Patient Satisfaction Survey

Should you have a complaint, Beaumont RCSI Cancer Centre aims to resolve issues locally as soon as identified.

If you are an inpatient and have any concerns, please contact the Clinical Nurse Manager (CNM)/ Nurse in Charge of the ward you are on to highlight your issues.

If you are an out-patient, please highlight your concerns to the staff in the area who will assist you.

Should you wish to make a formal complaint, or wish to learn more about PALS click the link here:
PALS

PALS provide a personal and confidential service to patients, family members and visitors.
If you wish to make a formal complaint, PALS will assist you with this process.

Consent is required for all 3rd party complaints being made.